Hampton by Hilton Grand Cayman receives prestigious award for service excellence

Hampton by Hilton Grand Cayman, a Dart-owned property, has been honoured with the 2025 Hampton Award of Excellence, one of the most prestigious recognitions presented by leading global hospitality company Hilton. This distinction places the 120-suite property among the top-performing Hampton by Hilton hotels worldwide, highlighting its commitment to exceptional guest experiences and operational excellence. 

Awarded to only a select group of properties, the Hampton Award of Excellence recognises hotels that consistently deliver outstanding performance across guest satisfaction, quality assurance and brand standards, setting a benchmark for excellence within the Hilton portfolio. 

“This award is a direct reflection of our team’s dedication and attention to detail,” said Carlos Arpal, the general manager at Hampton by Hilton Grand Cayman. “We are committed to delivering exceptional experiences to every guest, every stay; and this recognition reinforces the pride we take in upholding Hilton’s standards every day.” 

This achievement reflects broader success across Dart’s hospitality portfolio, which has earned multiple accolades over the past six months, reinforcing a consistent focus on quality, service and performance. Together, these achievements underscore Dart’s commitment to building and managing high-performing hospitality assets defined by consistency, quality and a guest-first approach. 

The 2025 Hampton by Hilton Award of Excellence not only celebrates past performance but also underscores Hampton by Hilton’s ongoing commitment to delivering reliable, friendly and high-quality experiences that guests can depend on every stay.